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| If
you would like to place an order, you can do so by completing
our on-line purchase form.
Or please contact Battram Custom Goal Equipment via
phone, fax, email or regular mail at the following:
BATTRAM
CUSTOM GOAL EQUIPMENT
9 Kitchen Court
R. R. 4 Woodstock
Curries, Ontario, Canada
N4S 7V8
Tel
: (519)424-3549
TOLL FREE : 1-888-220-5872
Fax : (519)424-3552
E-MAIL : sbattram@battram.com
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PAYMENT
POLICY |
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NEW! BATTRAM
has a new payment policy. We are now allowing 10% down (non-refundable)
when ordering and 90% balance is due 1 week prior to production/shipment.
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CANCELATION
POLICY |
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Orders cancelled prior to beginning construction
have a 10% non-refundable deposit that will remain with Battram
Custom Goal Equipment. If the order is cancelled after completion
and prior to shipping, 60% of the cost will be forfeited to
Battram Custom Goal Equipment to cover our expenses on the
products (material, labor); 40% will be returned to the customer.
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RETURN
POLICY |
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Our
reputation as a quality company and our commitment to customer
satisfaction ensures our customers that they will be 100% satisfied
with our products. Returns are very rare; when they do occur,
they are almost always the result of poor communication or inaccurate
information regarding the appropriate size of the equipment.
Please ensure that the equipment which you order is appropriate
for your size and requirements. If you have any questions concerning
the proper fit of your goal equipment, we are always available
and eager to answer them for you. (To find the size of pad that's
right for you, please check our page on selecting your new goal
pads.) When ordering with a credit card, the card will be billed
within 2 weeks of your order being placed in order to guard
against credit card fraud.
Authorization for return must be given in
the form of writing from Battram Custom Goal Equipment, before
returning any goods for exchange. Our top quality manufacturing
techniques ensure that the quality of our products will never
be cause for return, as each piece of gear is carefully inspected
at numerous stages of the production process. If you are not
satisfied that your Battram gear meets standards as outlined
for the product, we will fix or replace the equipment. Refunds
are provided for goods that have not been used at Battram's
discretion regarding reason for return request. Sorry, no refunds
on custom equipment (any product that has been customized in
either special graphics or unique modifications to the product
design).
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GENERAL |
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ALL
BATTRAM PRODUCTS CARRY A LIMITED LIFETIME WARRANTY AGAINST
MANUFACTURER'S DEFECTS. |
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All orders
within North America will be shipped via Canada Post
or Canpar. |
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MONEY
ORDER in CANADIAN OR US FUNDS (goods shipped immediately
after completion) |
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CERTIFIED
CHEQUE or BANK DRAFT (goods shipped immediately after
completion) |
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VISA
/ MASTER CARD (goods shipped immediately after completion)
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PERSONAL
CHEQUE (goods held for 5 -7 days before shipping, if
in stock) |
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SHIPPING
CHARGES ADDITIONAL |
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CUSTOMER
IS RESPONSIBLE FOR ANY and ALL DUTIES / TARIFFS / TAXES
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$25.00
SERVICE CHARGE FOR NSF cheques |
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ALL
BATTRAM PRODUCTS CARRY A LIMITED LIFETIME WARRANTY AGAINST
MANUFACTURER'S DEFECTS. |
Current
production time: 2-3 weeks. (call
to inquire)
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